Eldercare Locator

Eldercare Locator

For information
and referral:
800.677.1116
www.eldercare.gov


  

Did You Know?
Fast facts about the Eldercare Locator

  • 135,000 calls are received annually, and the number is increasing.

  • Calls are taken from 9:00 a.m. to 8:00 p.m. Eastern Time, with peak call times from 11:00 a.m. - 4:00 p.m.

  • The Language Line can handle 150 different languages. Most of the calls for languages other than English are for Spanish, primarily from Florida, California and New York.

  • Almost 80% of calls to the Eldercare Locator Call Center are from women.

  • The Eldercare Locator Website receives, on average, 20,000 visits monthly, and the number of visits is increasing.

  • Older adults calling for themselves is the largest category of callers to the Eldercare Locator Call Center while caregivers tend to visit the Website.

  • The Eldercare Locator Call Center began operation in 1991 and the Eldercare Locator Website was launched in 2001.

  • The National Association of Area Agencies on Aging (n4a) administers the Eldercare Locator.

 

Additional Statistics
(click to view)
 
Eldercare Locator Statistics
Top Services Requested		   Eldercare Locator Statistics
Total Referrals

 
 

Eldercare Locator Statistics
Information Sources		   Eldercare Locator Statistics
Calls By Region

[12/2006]