Medicare Training & Outreach Tools_ old

n4a is working with UnitedHealthcare to provide educational tools that Aging Network staff and volunteers can utilize to prepare for Medicare Open Enrollment.

A study of Medicare counselors was conducted by n4a and UnitedHealthcare to help identify information gaps in understanding Medicare and to help trainers identify which educational tools and resources are available, training session dynamics and unmet needs. As a result, this Train-the-Trainer toolkit was developed to help assist Medicare counselor staff and volunteers.



UnitedHealthCare Services, Inc. grants permission to Area Agencies on Aging to leverage these materials for educational purposes to train their staff and volunteers. These materials have been adapted from UnitedHealthcare's award-winning Medicare Made Clear education series.

Training Materials
Overview Presentation
Overview with Talking Points
Advanced Presentation
Advanced Presentation with Talking Points
Quick Reference Guide


National Medicare Education Week Event-in-a-Box Toolkit Materials
Event Flyer
Fact Sheet
Medicare Made Clear Presentation
Consumer Handout
Event Poster
Event Survey
Directional Signage