Paige Ferguson joined the person-centered Eldercare Locator Call Center in October 2018. She serves as an Enhanced Services Specialist connecting older adults, caregivers and people with disabilities to the services provided by Area Agencies on Aging, Title VI programs and other national and local aging resources. As an Enhanced Services Specialist, Paige also handles crisis calls, emergency calls and other complex calls.
Paige has over five years of experience working in the customer service industry. Before joining n4a, she supervised a team of outreach specialists helping individuals with low income levels apply for public benefits in Philadelphia. Prior to that, she completed a year of service with AmeriCorps where she served in different communities on the West Coast. She enjoys working with people and hearing their unique stories. She graduated from The George Washington University in 2013 with a Bachelor’s degree in Criminal Justice.