Position Information

Senior Program Specialist (Provider Network Specialist)
The Atlanta Regional Commission (ARC) is the regional planning and intergovernmental coordination agency that focuses on issues critical to the region’s success, including growth and development, transportation, water resources, services for older adults and workforce solutions. ARC is dedicated to unifying the region’s collective resources to prepare the metropolitan area for a prosperous future. This is done through professional planning initiatives, the provision of objective information and the involvement of the community in collaborative partnerships.
The Senior Program Specialist position works in coordination with the Provider Network Coordinator to support the development, implementation and innovation of non-Medicaid home and community based services across the region.  This role includes responsibilities related to contractor monitoring and compliance; program reporting and analysis and participation in workgroups to implement special initiatives such as case management redesign.
•       Support program development, implementation, and innovation. Lead workgroups and knowledge sharing around ARC initiatives related to the provider network such as senior center innovation, dementia and caregiver support;
•       Coordinate provider monitoring and ensure corrective actions are completed;
•       Conduct program and data analysis around provider network services;
•       Develop training to support program/process improvement;
•       Provides support to the Area Plan and Notice of Funding Availability (NOFA) process
•       Compilation and submission of required reports;
•       Perform other duties as assigned to support agency goals and objectives.
•       Knowledge of the health and long-term care services network;
•       Knowledge of case management and service delivery redesign;
•       Ability to communicate at all levels within the organization;
•       Ability to multi-task and handle complex projects simultaneously;
•       Ability to build strong working relationships with community partners;
•       Skill in compiling and analyzing data;
•       Skill in oral and written communications;
•       Possess strong organizational and computer skills;
•       Possess strong communication, team collaboration and customer service skills.
Position: Senior Program Specialist (Provider Network Specialist)
Organization: Atlanta Regional Commission
Location: Atlanta,  GA 
United States
Posting Start Date:
Date Posted: 11/7/2017

MINIMUM QUALIFICATIONS (equivalent combination acceptable): 

       Bachelor’s degree

       Two (2) years of experience in program support activities



            Master’s degree in social services, public administration, management, or health related


            Three (3) years related experience in home and community based services for older adults,

persons with disabilities or other vulnerable populations



In addition to the detailed examples of responsibilities and abilities contained herein, all employees of the Atlanta Regional Commission are expected to model behavior consistent with the guiding principles outlined in our Evolution Strategy. Specifically, incumbents are responsible for demonstrating work habits that are:


1.      Interdisciplinary by promoting professional and interpersonal connections and integration across functional disciplines;

2.      Holistic by seeking expertise within the team, Group, or Agency to produce his/her work output, and demonstrating a strong understanding of and support for interrelationships between their work and the work of others in the team, Group, or Agency;

3.      Actionable by continuously striving to improve his/her capabilities to produce sustainable outcomes, and displaying a strong need for achievement and a high energy level to attain goals;

4.      Outcome Based by taking the initiative to meet goals and expectations, and consistently striving to produce tangible results with significant visible impact, and; 

5.      Targeted toward Ensuring Colleagues' Success by willingly and deliberately providing his/her expertise to others in an effort to build and sustain effective internal and external working relationships, and by modeling behaviors that consistently demonstrate concern for colleagues' success, needs, respect, trust and integrity.   

Status: This listing expires on: 11/7/2018
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Organization Information
Atlanta Regional Commission

Atlanta,  GA 30039
United States
Kameisha Johnson