Position Information

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Program Manager I, Aging and Disability Services
Job Description
Montgomery County is located adjacent to Washington, DC and with over one million residents, is the most populous County in the State of Maryland. The County is also the most diverse County in the State and ranks among the top ten most diverse Counties in the nation. Montgomery County contains many major U.S. government offices, scientific research and learning centers, and business campuses.

The Department of Health and Human Services is responsible for delivery of the County’s public health and human services that the needs of our community’s most vulnerable children, adults and seniors. The Department provides services through more than 120 programs at more than 20 locations. With 1,750 employees, the Department of Health and Human Services is the largest County Department.

As a Department, we believe health and wellness of the county can only be achieved by ensuring that every resident has fair opportunities to reach their fullest potential. This means access to quality housing, transportation, education, employment, health care, human services, safe neighborhoods and healthy food. HHS’ provides critical services for residents who face a variety of obstacles in achieving their full potential. HHS plays an essential role in building a healthy and strong community.

If you are interested in working for the Montgomery County Department of Health and Human Services, we invite qualified candidates to apply for our Program Manager I position.

About the Position:
This position is in the Department’s Aging and Disability Services division, Area Agency on Aging. The Area Agency on Aging (AAA) is responsible for assuring the development and implementation of a coordinated network of services designed to allow persons with disabilities and older adults to avoid nursing home placement and remain as independent and safely as possible in the community.

The Program Manager I is responsible for identifying and developing new approaches, methods and procedures that can be used to improve service delivery and clients’ outcomes.

Duties include:
  • Prepare and submit time-sensitive AAA reports, memos, and data spreadsheets.
  • Prepare and submit timely State and Federal mandated reports per our grant agreements with the Maryland Department on Aging (MDOA).
  • Lead and Manage National Aging Program Information System (NAPIS) reporting by maintaining up-to-date data for all Older Americans Act (OAA) programming.
  • Prepare the annual AAA Area Plan and Co-Manage the Area Plan Assurances.
  • Evaluate existing programs for effectiveness and identifying trends and evidence-based practices.
  • Read and analyze scholarly journals, white papers and policy analyses on seniors and their caregivers needs and provide credible input and solutions to improve older adult services.
  • Conduct research, feasibility studies, data pulls and analysis and cost-benefit analyses.
  • Recommend the implementation of strategies to increase the effectiveness of human services provided using limited public funds.
  • Prepare reports for Age Friendly Montgomery, Commission on Aging and CountyStat.
  • Assist program managers collect and analyze performance measures for over twenty programs using multiple databases.
  • Maintain programs quantitative and qualitative measures. Serve as a contract liaison and monitor large/complex contracts and grant awards.
  • Participate in HHS Quality Service Review (QSR) activities, prepare recommendations for both processes and outcomes. Other duties as assigned.
Additional Employment Information
OHR reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position/IRC.

Montgomery County Government is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Human Resources via email to special.accommodations@montgomerycountymd.gov Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on Hiring Preference .

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on Eligible List as a "Lateral Transfer" candidate and may be considered for interview.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Position: Program Manager I, Aging and Disability Services
Organization: Montgomery County Area Agency on Aging
Location: Rockville,  MD 
United States
Salary: $60,285 - $99,852 a year
Posting Start Date: 2/4/2021
Date Posted: 4/2/2021
Requirements Minimum Qualifications
Experience: Considerable (3 years) of professional experience in data management, data analysis and/or reporting in human services setting

Education: Graduation from an accredited college or university with a Bachelor's Degree.

Equivalency: An equivalent combination of education and experience may be substituted.

Preferred Criteria
No Preferred Criteria. All applicants will be reviewed by OHR for minimum qualifications. Those applicants who meet minimum qualifications will be rated Qualified, placed on the Eligible List, and may be considered for an interview.

Preference for interviews will be given to applicants with experience in the following:
  • Experience working in an Area Agency on Aging (AAA)
  • Experience with National Aging Program Information System (NAPIS) Area Agency on Aging (AAA) Area Plan
  • Experience in Human Services related Research and Data Analysis
  • Experience in Human Services related Program Reporting
  • Masters Degree in a Human Services, Gerontology, Social Services or closely related field
Status: This listing expires on: 4/16/2021
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Organization Information
Montgomery County Area Agency on Aging
401 Hungerford Drive
4th Floor
Rockville,  MD 20850
United States
(240) 773-1089
Patrice L. McGhee