National Aging and Disability Transportation Center

The National Aging and Disability Transportation Center (NADTC) promotes the availability and accessibility of transportation options for seniors, people with disabilities, caregivers and communities. NADTC is funded by the Federal Transit administration with guidance from the Administration for Community Living, and co-administered by n4a and Easterseals. NADTC provides technical assistance and information & referral; gathers and shares best practices; provides training and outreach; and administers community grants. NADTC activities also include a focus on effectively leveraging the Moving Ahead for Progress in the 21st Century Act’s (MAP-21) Section 5310 Enhanced Mobility of Seniors and People with Disabilities formula grants and other transit investments.

For consumers, the NADTC and the Eldercare Locator work together to ensure that older adults who contact either program are able to obtain information about transportation resources available in their local community and access transportation services when they need a ride. To learn more, visit or contact Melissa Gray.

Inclusive Coordinated Transportation Partnership Project

The Inclusive Coordinated Transportation Partnership Project (ICT), funded by the Administration for Community Living (ACL), was established to support development of sustainable, replicable models for engaging older adults and ensuring their involvement in planning, developing and operating transportation services. n4a partners with the Community Transportation Association of America (CTAA), Easterseals and Westat, which currently supports seven grant projects. n4a leads the grant-making process and provides support and technical assistance to assigned grants and works with partners to identify lessons learned and best practices for meaningful involvement of older adults and people with disabilities in planning, developing and coordinating community transportation services. To learn more, visit or contact Virginia Dize.

One-Call/One-Click Operations Guide

As a technical assistance partner in the Veterans Transportation Community Living Initiative (VTCLI), n4a developed a One-Call/One-Click Operations Guide, intended as a reference tool to aid communities in developing transportation resource centers regardless of size, complexity or stage of development. Topics addressed in the Operations Guide include planning, standards and protocols, staffing, quality assurance, resource management, reporting and outreach and marketing. There is also a separate chapter called “Just the Basics” designed to assist those who are in the early stages of development. Download the complete Operations Guide or separate chapters. For more information on the Operations Guide, contact Virginia Dize.
Project Lead
Virginia Dize, Program Director, Transportation and Co-Director, NADTC